Citations are the least glamorous part of local SEO and one of the easiest to get quietly wrong.
A citation is simply your business listed somewhere online with your name, address, and phone, and their job is to confirm to Google that you're a real, established, consistent business.
The mistake owners make isn't having too few; it's having inconsistent ones.
๐ฏ Consistency matters more than volume
The single rule that governs citations: your name, address, and phone (NAP) must match everywhere.
So the first job isn't building citations, it's auditing the ones you already have and fixing conflicts.
๐ Which directories are worth it
You don't need to be everywhere. Focus on the tiers that matter.
- The core data aggregators and big directories (Google, Bing, Apple Maps, and the major players) that feed everyone else.
- Healthcare and local directories relevant to your area.
- Aesthetic-specific platforms where your patients actually look.
Beyond those, diminishing returns set in fast, so accuracy on the important ones beats presence on the obscure ones.
โญ RealSelf and Yelp
Two platforms deserve a specific decision for med spas.
RealSelf reaches high-intent aesthetic patients and can serve as both a citation and a lead source, but it's a real investment, so weigh it against your treatment mix and market rather than joining by default.
Yelp still matters for local trust and shows up in searches, so a claimed, accurate Yelp listing is worth maintaining even if you don't advertise there.
๐งน How to clean up the mess
Most established practices have citation debt: duplicate listings, old addresses, wrong phone numbers.
Audit what's out there, fix or claim the important listings, and request removal of duplicates, then leave it alone, because citations are a foundation you set once and maintain, not a channel you grind on.
It's a step in the full local SEO stack, and one worth getting right before you invest in anything flashier.
โ Frequently asked questions
What is a citation in local SEO?
A citation is any online listing of your business name, address, and phone number (NAP), such as a directory, Yelp, or an industry site. Consistent citations reinforce that you're a real, established business.
How many citations does a med spa need?
Fewer than you think. Consistency across the important directories matters far more than raw volume. A dozen accurate listings beat a hundred with conflicting addresses.
Is RealSelf worth it for a med spa?
It can be, for the right practice. RealSelf reaches high-intent aesthetic patients and can be a strong citation and lead source, but it's an investment, so weigh it against your treatment mix and market.